Hello, this is Nine9 style.
Our company is using EMS and K-packet for the overseas' order.
But as K-packet does not provide proper tracking system, some customers using K-packet have reported that the product is lost.
(According to the post office K-packet has tracking number starts with 'L' or 'R'
and it refers to the standard letter mail category which does not require a delivery confirmation signature from the addressee.)
For all the customers who use K-packet for shipment, we announce that we cannot make refunds the shipment loss by using K-packet.
Anyone who wants to receive order safer, we are asking you to use EMS instead.
Sorry for all your inconvenience.